Improving search times for Low Cost Travel Group

Low Cost Travel Group, an online travel agent, needed their infrastructure to work harder and smarter. xTEN used their expertise to:

  • Reduce average search times from over 4 seconds to 0.8.
  • Increase search capability by 40%.
  • Improve uptime and system availability.
  • Simplify infrastructure.
  • Improve system monitoring.

The result: More sales and happier customers. Efficient systems that were easier to maintain, without the costs of new infrastructure.  

Reducing the impact of downtime with Audley Travel

Audley Travel is a Tour Operator providing high quality, tailor-made holidays. As the company was expanding quickly with multiple offices around the world, their aim was to improve resilience and improve their procedures in the event of unexpected downtime.

xTEN worked closely with Audley’s development and operations teams to design a solution that was best for them. Each office was given a local resilient cluster which can operate offline for days. This required some creative application changes and specialist knowledge of SQL Server. As well as this, we performed a SQL Server upgrade to utilise newer features and ensure version support.

The result: better protection against downtime. Thanks to the design, if one of Audley’s many office locations found their systems isolated, they could continue to work. This reduced the financial impact of time offline.